"Knowledge Management" by Ms Pascale Hatem

Ms Pascale Hatem expert is knowledge management and founder of "Keel Knowledge Management" explained to RCBC what is Knowledge Management and why it is so important. Ms Hatem defined knowledge management, knowledge, the types of knowledge (explicit, tacit), knowledge activities (socialization, externalization, internatization, combination) and listed the knowledge management benefits and how to use Knowledge management in practice.