Dr. Hiba Osman, founder of "Balsam" talked about the Palliative care medical approach with an aim to improve the quality of life of patients despite illness, and also the family. There are multiple issues causing suffering, social suffering, spiritual, practical problems, end of life management, loss and Grief.
 
Palliative care fluctuates throughout the disease. It is even for people with curable disease. Dr. Osman talked about the benefits of palliative care, mission of balsam, process, patient categories, services, numbers of patients days in care, statistics, Funding sources, public awareness, Capacity building
Project phases,overview, research and study design.